Effective Date: June 20, 2023
1. Introduction
3DForge.shop (“we,” “us,” “our”) is committed to protecting the privacy of our customers and users (“you,” “your”) in compliance with applicable laws and regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario’s privacy legislation. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, including when making payments via Square and setting up instant profiles.
1. Information We Collect
a. Personal Information
We may collect personal information directly from you when you:
Register or create an instant profile on our platform.
Make a payment using Square payment services.
Contact us for customer support or inquiries.
The personal information we collect may include:
Name
Email address
Phone number
Billing and shipping addresses
Payment information (handled securely by Square)
Profile information, preferences, and other details you provide
b. Automatically Collected Information
We may also collect certain information automatically, such as:
IP addresses
Browser type and version
Device information
Usage data and browsing patterns
2. How We Use Your Information
We use the collected information to:
Create and manage your instant profile.
Process payments through Square payment services.
Provide customer support and respond to inquiries.
Improve our website, services, and user experience.
Communicate with you regarding updates, promotions, or other information related to your profile.
3. How We Share Your Information
We may share your personal information with third parties only under the following circumstances:
Square Payment Services: We use Square to process payments securely. Square’s Privacy Policy governs the handling of your payment information.
Service Providers: We may share your information with trusted service providers to assist with operations, such as website hosting, data analysis, and customer support.
Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of our company or others.
4. Consent
By providing your personal information, you consent to its collection, use, and disclosure as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions. To withdraw consent, please contact us at [Contact Information].
5. Security of Your Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Payment information handled by Square is encrypted and secured. However, please be aware that no method of data transmission or storage is completely secure.
6. Access and Correction
You have the right to access and correct your personal information. To request access or corrections, please contact us at [Contact Information]. We may require verification of your identity before granting access or making corrections.
7. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your information is no longer needed, we will securely dispose of it.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without verifiable parental consent. If you believe we have collected information from a child without proper consent, please contact us to have it removed.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes through our website (last updated note). Please review this policy periodically for updates.
10. Contact Us
If you have questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:
3DForge.shop
Info@3dforge.shop
905-233-1760
last updated: 8/18/2024